📌 Quick Answers to Common Questions

Q: 📦 When is your next restock? ✨

A:
• 🗓️ Last restock: July 14th
• 📦 Next restock: Expected by August 14th at the latest

• ✈️ We apologize for the delay. International shipping timelines can sometimes change due to factors outside our control.

• 📲 If stock arrives earlier, we will update our website and social media pages immediately.

Thank you for your patience and continued support! 💕

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Q: 🚚 When are online orders dispatched? 📦✨

A: Orders are dispatched as follows:

• 📍 Mtaani orders: By 12:00 PM
• 🌐 Other online orders: After payment is completed or when you confirm dispatch

We dispatch all day, with the final dispatch at 5:00 PM. We will notify you once your order has been dispatched. 💕

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Q: 🔄 Do you accept returns or exchanges? 💕

A:
• 🚫 All sales are final for hygiene and quality reasons.

• 🧴 We DO NOT accept returns or exchanges on beauty and personal care products.

• ✨ We want every customer to receive a fresh, untouched product — just as you would not want to purchase an item that has been tested or used by someone else.

Thank you for your understanding and support! 💗